Service, service the only way it should be.
Service is all it's about, no matter if it's your first time or second it's our aim to ensure that you relax and enjoy your experience from start to finish.
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We are a Safari Specialist Company specializing in Southern Africa.
We are safari destination specialists, by booking with us you get our inordinate amount of knowledge, experience and some of the most competitive rates in the industry.
Back in 1999 Quentin & Mandy Muir traveled to St Lucia on vacation, on the first day of arriving in the area it was decided to move to this magnificent part of South Africa. The beauty, wildlife and Ocean had made its mark.The couple entered into a partnership and purchased a lodge in the center of St Lucia the first world heritage site within the borders of South Africa. Heritage Tours & Safaris ultimately prevailed over the lodge and since has grown in leaps and bounds.
It has always been more than just a business it’s a passion. Kwa-Zulu Natal is home to Quentin & Mandy. We appreciate and love the beauty that surrounds us, stunning wildlife, Hippo’s roaming the streets at night and Bush Babies calls from outside our windows. The kind and friendly Zulu people have always warmed our hearts. As lodge owners in a world heritage site, we realized that our clients where neither experiencing nor witnessing this great splendor and the temptation was just too great.
The concept and birth of Heritage Tours & Safaris was realized and in 2003 when we were awarded a concession to offer Turtle tours along the coast line. From early days Heritage Tours & Safaris only offered high standards of service, extremely well qualified game rangers with passion for what it is that they offer. The company has remained a family run hands on Safari operation.
Heritage Tours & Safaris has seen many changes since those early days—what was once a true mom-and-pop operation has expanded to include both Bush Safaris, Ocean Excursions and Estuarine Boat Safaris. However Heritage Tours & Safaris remains a family affair specializing in luxury Southern Africa safaris, with an emphasis on making our guests feel like family. Heritage Tours & Safaris is not just another Safari company but rather an extension of a family.
The Muir Family
Quentin Muir a dedicated father of two girls loves sharing his experiences with his two girls. His driving force has contributed to Heritage Tours & Safaris becoming a key player in the tourism sector. Quentin is dedicated to product development and in so doing today Heritage Tours & Safaris offers the largest safari portfolio in Kwa-Zulu Natal.
Mandy Muir with her tremendous personal warmth and love for the bush it is no wonder that no one client leaves not as a friend. Her contribution to personal service and caring has been inestimable; through her eyes, you will experience Africa.
Why Heritage Tours
To go on Safari is more than a word; it’s a beckoning for the travelling soul. For those who yet have to experience it, our Safaris are goals and we ensure that they are achievable. For those who have been on safari with us have felt its magic a safari remains an electric moment one never to be forgotten. In truth a safari is often a once-in-a-lifetime experience—so it makes sense to travel with the best…. And that’s Heritage Tours & Safaris. To us a safari is more than just a business. It is a way of life. Africa is our home, exploring it is our passion… and delighting our guests is what truly drives us. We look forward to welcoming you to the family!
The Heritage Tours Team
We come from diverse backgrounds. Our expertise ranges from tracking leopards, to knowing the best places to look for Wild Dogs, Black Rhino, to planning detailed itineraries tailored to unique interests. For all our different talents, Heritage Tours & Safari’s Team shares one goal: the complete satisfaction of our guests while on Safari. Every member of the Heritage team brings their own personality and passion to work every day, but we’re all focused on providing a superlative African safari experience. Whatever safari, each of us is distinctly qualified to help make your journey with us one you’ll never forget.
Our team:
The Finest Accommodation
Heritage Tours has partnered with various accommodation establishments only the finest accommodation is made use of for all of our Safari packages. The Finest Staff, Hosts and Game Rangers To experience the best while on safari, Heritage Tours offers you the finest , friendliest and most knowledgeable staff, hosts and game rangers. Only the Finest Transportation, All Safari vehicles carry cold bottled water and each vehicle is fitted with an extensive first aid kit. Our fleet of vehicles are maintained to the highest standards at all times. Exceptional Details, Extensive Pre-tour documentation, Game park entrance fees always included, Exclusive Small Groups, Group size as small as 2 guests (what service!) Guaranteed Departures, Once booked, your trip will depart as scheduled No surcharge or supplemental cost is ever imposed.
Mandy reservations and public relations
Quentin product development and marketing
Bev manageress and safari consultant
Precious safari consultant and bookings
Veronica and Zenele catering department
Uzzi and Tokazane vehicle maintenance
Interviews of some of our rangers at Indaba 2012
Game Rangers
Stacey is our lead ranger she has numerous years experience in both the Hluhluwe Umfolozi Game Reserve as well as iSimangaliso Wetlands Park, she is also our safety officer and media liaison
Theo game ranger with a great bubbly personality and a keen eye, his favourite animal being the Cheetah. His passion stems from growing up in the immediate facinity and always wanting to educate conservation to as many people as possible
Bryan passionate and patient if you have the time he will never come home
Cimphiwe an eye for the smallest creature with an enormous and friendly personality
Paul his love for the bush will never end in his mid 50's he shows the youngsters how to strive and what passion he still has, what an incredible display and love for the bush he has
Themba our birding and nocturnal safari ranger, he has noted numerous new species in the area and will undoubtedly get you to some incredible places
Lourence our skipper/ranger on the estuary makes for real informative information while out on the St Lucia Estuary
Steven skipper/ranger with numerous years experience on the waters of St Lucia and a hilarious humor one is sure to see a different side to the estuary
Partnering
In addition to providing our guests with an incomparable luxury safari experience, Heritage Tours & Safari’s is steadfastly committed to making a difference in the places we travel too we also work with several reputable organizations in their efforts to protect animals, their habitat and Africa’s cultural heritage. In fact, we have partnered and created two new BEE Safari Companies these companies offer two key tourism related products, both are self-sustainable through the commitment and dedication of the Heritage Team.
Some Amazing Moments at Heritage Tours & Safaris
Ezemvelo KZN Wildlife Game Capture Team invited us to witness the translocation of White Rhino, this will truly remain as one of our all-time highs. Meeting and watching the dedication and passion with wich the guys from game capture work. A dedicated team working to ensure the future for all of us.
Hosting NatGeo Wild
On Safari in Hluhluwe with Heritage Tours & Safaris, an absolute treat for the rangers to show off their skills and experience the team where filming a documentary on the African Wild Dogs
Numerous dignitaries from around the world have traveled with us, each one leaving as a friend. The top media and filming companies are perpetually discovering something new about Heritage Tours & Safaris, we are always happy to assist in journalists requests for information, photos, and interviews out in the bush. Media may contact us at +27 834572147 to submit a media inquiry, or make a request for photography.
What our Clients have to say
Ben United States
“Amazing experiences!”
When my wife was invited to present at a conference in Durban, (and I decided to tag along) we just knew that safari had to be a part of the trip. We found Heritage Tours online and contacted Mandy to check on availability. Mandy immediately responded and was constantly communicating with us as we prepared for the trip, even as it was somewhat last minute. Our trip was amazing and I truly hope to return and will definitely use Heritage again if we do.
Alice
“Out of this world ... Game Drive!”
Had the most memorable sunset game drive experience with a very knowledgeable game ranger. My daughter (17 months) thoroughly enjoyed it and it was just enough light for her to experience Africa at its best. I would highly recommend Heritage Tours who are extremely accommodating. Just ask the question and they will sort. Thank You Mandy!!!